Index
Concepts, frameworks and standards used in Ways of Working for Digital Health & Care, mapped to the topic numbers (not page numbers) that cover them, listed in reading order. Terms are also defined in the Glossary.
A#
Accessibility & WCAG — 1.0, 1.9, 3.0, 3.1, 3.2, 3.3, 3.4, 3.5, 3.7, 4.1, 7.0, 7.1
ADKAR — 8.1
Agile — 1.0, 2.2, 3.5, 4.4, 6.3, 7.1
AI & machine learning — 1.5, 1.6, 4.7, 8.4, 9.2
Airlock & output checking — 4.10, 8.4
Alert fatigue — 1.6, 4.7, 4.8, 6.2
Architecture decision record — 1.3, 10.3
B#
Balanced scorecard — 10.1, 10.4
Behavioural science & COM-B — 7.5, 8.3
Benefits realization — 4.6, 4.8, 5.2, 5.3, 6.0, 6.2, 8.1
Bioinformatics — 4.11
Business case & Five Case Model — 5.1, 6.0, 9.1
Business continuity — 1.7, 3.8, 3.9, 3.10, 4.6, 8.2
C#
Caldicott principles — 1.0, 1.7, 1.8, 3.0, 3.4, 3.5, 3.10, 4.9, 4.11, 9.0
Care Quality Commission — 1.5, 3.11, 9.1, 9.3
Change management — 3.8, 5.4, 6.2, 7.4, 7.5, 8.0, 8.1, 8.2, 8.3, 9.3
Clinical decision support — 4.6, 4.7, 4.8
Clinical engineering — 3.11, 4.4
Clinical informatics — 4.6, 4.7, 4.8, 7.4
Clinical safety (DCB0129/DCB0160) — 1.0, 1.5, 1.6, 3.2, 3.5, 3.7, 4.7, 4.8, 5.0, 7.0, 8.0, 9.1
Closed-loop medication administration — 4.8, 6.5
Cloud computing — 4.0, 6.5
Communications & engagement — 1.8, 8.2, 8.3
Concentration risk — 6.6
Connected devices & IoMT — 4.4
Content design — 3.1, 3.2, 3.3
Continuous integration & delivery — 3.5, 3.6, 3.7
Conway's law — 7.0
Cost of delay — 2.2
Cost-effectiveness & QALY — 6.0, 6.1
Cyber security — 1.6, 1.7, 3.6, 3.8, 3.9, 3.10, 4.0, 4.2, 4.4, 6.6, 8.4, 9.3
Cynefin — 2.1
D#
Data ethics & public trust — 1.3, 1.5, 1.7, 1.8, 3.3, 3.10, 3.11, 4.5, 4.10, 4.11, 8.2, 8.3
Data quality — 4.3, 4.5, 4.9, 5.4, 10.1
Data re-identification — 1.8, 4.10, 4.11
Data standards (FHIR, SNOMED CT) — 1.0, 1.1, 4.3, 4.6, 4.7, 4.9, 4.11, 5.2, 7.0, 9.0, 9.2
De-identification, anonymization & pseudonymization — 1.8, 3.7, 4.10, 4.11, 7.6
DevOps & DORA metrics — 3.5, 3.6, 3.8, 7.1, 10.1
Diffusion of innovations — 8.0, 8.3
Digital inclusion & the digital divide — 1.9, 1.10, 3.0, 3.1, 3.3, 3.4, 3.11, 4.4, 4.11, 5.0, 7.4, 8.3
Digital social care record — 9.3
Digital strategy & roadmap — 1.2, 3.2, 4.0, 4.1, 5.0, 8.6, 9.0, 10.0
Disaster recovery (RTO/RPO) — 1.7, 3.9, 3.10, 4.6, 8.2
Dynamic consent — 4.11
E#
Electronic patient record (EPR/EHR) — 3.3, 3.9, 3.10, 4.3, 4.6, 4.7, 4.8, 4.11, 5.1, 5.3, 6.6, 7.1
Electronic prescribing (ePMA) — 4.6, 4.8, 4.11, 8.1
Enterprise architecture — 1.2, 4.0
Enterprise Resource Planning — 4.0, 4.3, 4.9, 5.4, 6.3
Equality, diversity & inclusion — 1.9, 3.4, 7.5, 7.6
Evidence-based decisions & RCTs — 1.3, 3.5, 4.7, 5.3, 7.3, 7.5, 8.3, 8.6
F#
Federated analytics — 4.10
FinOps & cloud cost management — 4.0, 6.5
Five Safes — 4.10
G#
Genomics & precision medicine — 4.11
Goldacre Review — 4.10
Green Book appraisal — 2.0, 5.1, 5.2, 5.3, 6.0, 6.1, 6.2, 6.5, 9.1
H#
Hazard log & clinical risk — 1.0, 1.4, 1.5, 1.6, 3.5, 3.7, 3.8, 4.8
Health economics — 6.1
Health inequalities & equity — 1.0, 1.9, 3.1, 3.11, 4.5, 6.1, 10.1
Health literacy — 1.9, 3.1, 3.2
HIMSS EMRAM — 4.6
I#
Identity & access management — 1.7, 4.2, 6.6
Incident management — 3.8, 3.9, 3.10, 6.6
Incidental findings — 4.11
Information governance — 1.0, 1.5, 1.7, 2.1, 3.5, 4.3, 4.10, 5.0, 6.4, 7.0, 8.4, 9.0
Integrated Care System — 1.0, 1.1, 1.2, 1.4, 2.0, 3.2, 5.2, 5.3, 6.2, 6.3, 7.2, 9.0
Interoperability — 1.0, 1.1, 4.3, 4.6, 4.8, 4.11, 5.2, 6.3, 7.0, 9.0, 9.2, 9.3
ITIL & service management — 1.6, 2.0, 2.1, 3.6, 3.8, 3.10, 6.0, 6.5, 6.6, 7.1, 10.3
K#
Kanban — 7.1
Knowledge management — 4.7, 10.3
Kotter's 8 steps — 8.1
Kraljic matrix — 6.6
L#
Lean & Toyota Production System — 3.6, 10.1, 10.2
Legacy systems — 1.2, 4.0, 4.6
Logic model — 1.3, 6.1, 6.2
M#
Master data management — 4.5, 4.6, 4.9, 5.4
MHRA & medical device regulation — 1.3, 1.5, 1.6, 4.4, 4.7, 4.8, 8.0, 8.4, 8.6, 9.1, 9.2
MLOps & model drift — 8.4
Model for Improvement & PDSA — 10.2
MoSCoW prioritization — 2.2
MSP (Managing Successful Programmes) — 1.1, 5.2, 6.2, 8.1, 10.4
Multidisciplinary teams — 1.0, 3.4, 3.11, 7.0, 7.1
N#
Net zero & sustainability — 2.2, 3.8, 4.0, 6.5, 7.1, 8.1, 8.5, 10.2
NHS App — 3.3, 5.0
NHS number & patient matching — 3.2, 4.3, 4.9
NICE Evidence Standards Framework — 1.0, 1.3, 1.5, 3.3, 3.4, 3.5, 3.11, 6.1, 8.0, 8.4, 8.6, 9.1
Nudge theory — 8.2, 8.3
O#
Objectives & Key Results — 1.1, 1.2, 1.9, 2.2, 3.3, 3.8, 5.0, 8.5, 10.0, 10.1, 10.4
Operating model — 1.0, 1.1, 1.2, 2.0, 3.11, 4.5, 4.6, 5.0, 5.2, 6.0, 6.6
P#
Pharmacogenomics — 4.11
Platforms & shared services — 1.1, 3.9, 4.0, 4.1, 5.4
Population health management — 1.8, 4.5, 4.9, 6.1
Portfolio management (MoP/EPPM) — 1.1, 1.2, 2.2, 4.0, 5.2, 5.3, 6.0, 6.2
PRINCE2 — 5.1
Prioritization (RICE, WSJF) — 1.2, 1.9, 2.1, 2.2, 3.0, 5.3, 6.0
Procurement & commercial — 1.5, 4.3, 4.4, 4.6, 5.4, 6.0, 6.3, 6.5, 6.6, 8.5, 9.0, 9.3
Product management — 1.0, 4.1, 5.0, 7.0, 7.2
Programme management — 5.2, 5.4, 10.4
PROMs & PREMs — 3.3, 6.1, 10.1
Prototyping — 3.0, 3.2, 3.4, 3.5
Pseudonymization — 1.8, 4.10
Psychological safety — 7.1, 7.5, 7.6, 10.0, 10.2
Q#
Quality improvement — 7.1, 10.2
R#
RACI & accountability — 1.1, 6.4, 7.0
RAID log — 5.1, 6.4
Real-world evidence — 1.3, 1.4, 8.6
Records management & retention — 1.7, 10.3
Reference genome — 4.11
Remote patient monitoring — 3.3, 3.11, 4.4, 8.5
S#
SAFe (Scaled Agile Framework) — 2.2
Safeguarding — 1.7, 1.8, 1.10, 3.0, 3.3, 3.11, 4.2, 9.3
Secure Data Environment / TRE — 1.8, 4.5, 4.10, 4.11
Senior Responsible Owner — 5.1, 5.2, 6.2, 6.4, 7.0
Service design — 1.1, 3.0, 3.1, 3.3, 3.4
Service integration & management (SIAM) — 6.6
Service Standard & assessments — 1.0, 1.1, 3.0, 3.4, 3.5, 3.6, 3.7, 5.0, 6.4, 7.0, 7.1, 9.1
Site reliability engineering — 3.6, 3.8, 10.3
Stakeholder engagement & analysis — 5.2, 8.1, 8.2
Statistical disclosure control — 4.10
Statistical process control — 10.1, 10.2, 10.4
Supplier & vendor management — 1.6, 1.7, 3.6, 5.4, 6.3, 6.6, 8.5
T#
Team Topologies — 1.1, 4.1, 7.0
Technical debt — 1.2, 2.2, 3.6, 4.0
Technology-enabled care & telecare — 3.11, 9.3
Telehealth & telemedicine — 3.3, 3.11, 9.0, 9.3
Testing & quality assurance — 3.7
Total cost of ownership — 4.0, 6.0, 6.3, 6.5
Total triage — 3.11
Triage — 1.1, 1.6, 2.0, 2.1, 2.2, 3.3, 3.7, 3.10, 3.11, 6.1, 10.0, 10.2
U#
User research — 1.0, 1.9, 3.0, 3.1, 3.4, 4.1, 5.0, 7.0, 7.2
V#
Value management — 4.8, 6.2
Vendor lock-in — 1.1, 1.2, 4.0, 4.1, 4.3, 4.6, 6.3, 6.5, 6.6, 9.0, 9.2
Virtual wards & hospital at home — 3.11, 4.4, 5.3, 7.2, 8.3
W#
Waterfall — 3.5
What Good Looks Like — 1.2, 4.6, 6.2
WHO digital health strategy — 1.6, 4.3, 4.8, 7.1, 7.3, 8.5, 9.2
Whole genome sequencing — 4.11
Workforce planning & strategy — 3.11, 7.0, 7.2, 7.3, 7.4, 7.5, 7.6
Z#
Zero trust — 4.2